You ordered 10 trucks. You are paying for 12. That gap — the ghost truck problem — is one of the most expensive and least-discussed issues in BC dump truck dispatch.
What a ghost truck actually costs
At $85 per load and 15 loads per day, a single unverified truck costs you $1,275 in disputed billing per day. Across a week, that is over $6,000 in charges you cannot verify. Across a month: $25,000.
Most dispatchers absorb this as “billing noise.” It is not noise. It is margin.
Why it happens
Paper tickets are the root cause. A driver fills in 7 fields by hand — truck number, driver name, origin, destination, material, load count, supervisor signature. That ticket gets photographed, emailed, and manually reconciled against your dispatch log.
If a truck shows up that you did not dispatch, there is no real-time signal. You find out on Friday when the invoice arrives.
The fix: dispatch visibility in real time
When every truck checks in digitally at the start of a haul, ghost trucks become immediately visible. You see your authorized trucks and only your authorized trucks — in the dispatch view, in real time, before the load moves.
Tragget logs every haul with a timestamp and driver profile. If a truck appears in your job that you did not dispatch, it shows up as an unauthorized entry — not a Friday invoice dispute.
The dispatcher ROI
- 1 ghost truck caught per week = ~$6,000/month recovered
- 30-day free trial = zero risk to test it on a real job
- Setup time: under 10 minutes for your first truck